Privacy Policy
Last Updated: October 25, 2026
1. Introduction
Welcome to Aqua American, the official brand of Century Ceramic. We respect your privacy and are committed to protecting your personal information when you visit our website, browse our products, or contact us.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website. By accessing or using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: When you place an order, contact us, or submit an inquiry, we may collect your name, phone number, email address, delivery address, and other information you voluntarily provide.
Order Information: We may collect details about the products you purchase, your order history, delivery preferences, and payment status.
Technical Information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data.
3. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Respond to your questions and customer service requests.
- Provide product information and order updates.
- Improve our website, products, and services.
- Maintain website security and prevent fraudulent activity.
- Comply with applicable legal requirements.
- Send promotional messages when permitted by law and, where required, with your consent.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and support website functionality.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
If we use third-party analytics or advertising services, those providers may use cookies or similar technologies according to their own privacy policies.
5. Sharing Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including delivery companies, payment service providers, website hosting providers, and analytics services.
We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights, customers, or website security.
6. Payment Information
If you purchase products through our website, payment information may be processed through the payment methods or service providers made available to you.
We do not intend to store complete payment card details on our website. Payment information handled by third-party providers is subject to their respective terms and privacy policies.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal obligations.
When information is no longer needed, we may delete it or take appropriate steps to anonymize it, where practical and legally permitted.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also request that we stop sending promotional communications.
To make a privacy-related request, please contact us using the contact details provided on our website. We may need to verify your identity before processing certain requests.
10. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children. We do not knowingly collect personal information from children in circumstances where parental consent is required by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Aqua American through the contact information provided on our website.
Brand: Aqua American
Website: https://aquaamerican.com.bd/
We are committed to respecting your privacy and handling your information responsibly.
